It’s a big pain for small and medium businesses to choose a CRM and ERP system for their business.
Most CRM or ERP systems are developed for generic needs of business and once small businesses start using it they either need to customize a complete system according to their need or most of the features that they are looking for are not available.
In both cases they need to spend lots of monthly costs on manual entries but are not able to achieve 100% of what they are looking for. And eventually it becomes a manually automated system where all the day they need to check current data entry taken place in every system to generate the right report.
It’s painful! Isn’t it?
But do you know there are some better options available which can make your life easy. And the option is Google workspace. It’s a complete solution for small and medium businesses.
Let explore what we can do using Google workspace, there are the apps available in google workspace –

And it is a complete solution for your office intranet. Normally a small businesses need these function to operate –
Email – Businesses can use Gmail as their business email address in workspace. And use Gmail mobile app to check and send emails. They don’t need to develop any custom mobile applications for this.
Meet – For internal and external calls and meeting meet is a very powerful tool. it ‘s available on mobile, desktop.
Chat – Chat can be used for official as well external communication.
Sheet – you might have used google sheet for many purposes but it plays bigger roles than you use it for. Google sheets are capable enough to store all your business related data and do analysis. Using “Apps Scripts” you can custom sheet to show and show data based on your business. need. Google sheets are powered by Google AI and provide inshite of data stored in file.
Sheets can be used to build custom solutions for your business purpose. Like small CRM, ERP and Customer Services.
Forms – Google forms are flexible enough to customize it for any of your purposes. Form can be used for storing data in sheets and modifying using flows. Combination of sheets and form can create any kind of automated system for your organization if used effectively.
Google Keep – it’s a very effective collaboration tool to share notes, photos, videos and communicate with your colleagues.
Jamboard – Businesses can use Jamboard as white board in meeting. Nowadays in an online environment whiteboards are very popular to explain in meetings.
EndPoint – Google Endpoint can be used to manage field officers in your business and track their locations.
Vault – Data storage and protection was a big issue in your local environment. But in the cloud Google Vault is your data recovery and security partner.
Work Insights – it gives complete insights of work done in your organization.
But it all depends how capable businesses are to use it for their complete needs. We helped many companies to set up their CRM and ERP system using Google workspace and it cost you just $4 to manage your complete CRM and ERP system in the cloud. Isn’t it exciting?
Yes, this is one of the best possible solutions if you are looking for a custom solution for your CRM and ERP in the cloud for less money.
For more information you can connect us on sandeep@stw-services.com.
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